Assume good intent.
Such a powerful and scary statement. And a good starting point to understand Design from Trust.
Here are posts describing it from ground zero.
Getting beyond today’s default setting of mistrust.
If you prefer video, start here.
All the Design from Trust videos are in a YouTube playlist.
The first public description of Design from Trust is in this 2014 AIGA/GAIN talk.
Watch all the way through to the great Q&A with Nathan Shedroff, who invited me to give the talk.
And you'll see the seeds of DfT in my TEDx talk of 2012.